Requirements Engineering: Foundation for Software Quality: by Nina D. Fogelström, Sebastian Barney, Aybüke Aurum, Anders

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By Nina D. Fogelström, Sebastian Barney, Aybüke Aurum, Anders Hederstierna (auth.), Martin Glinz, Patrick Heymans (eds.)

This booklet constitutes the refereed complaints of the fifteenth overseas operating convention on standards Engineering: starting place for software program caliber, REFSQ 2009, held in Amsterdam, The Netherlands, in June 2009.

The 14 revised complete papers have been conscientiously reviewed and chosen from forty nine submissions. The papers are equipped in thematic sections on price and probability, switch and evolution, interactions and inconsistencies, association and structuring, adventure, elicitation, learn tools, habit modeling, empirical reports, and open-source RE.

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Extra info for Requirements Engineering: Foundation for Software Quality: 15th International Working Conference, REFSQ 2009 Amsterdam, The Netherlands, June 8-9, 2009 Proceedings

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Favored stakeholders are those for which the service warranties maintain a norm within their tolerance range. Conversely, we want the warranties to be outside the tolerance range for disfavored stakeholders. Based on this stakeholder classification, we propose the following definitions: • • 2 A service utility is a norm that the service must maintain in order to satisfy favored stakeholders. The service warranty is the commitment by the service provider that the variation of the utility will be kept within favored stakeholders’ tolerances and outside of disfavored stakeholders’ tolerances.

Universität Duisburg-Essen, Essen (2003) 6. : Requirements Abstraction Model. Requirements Engineering journal 11, 79–101 (2006) 7. : Invented Requirements and Imagined Customers: Requirements Engineering for Off-the-Shelf Software. In: Proceedings of the Second IEEE International Symposium on Requirements Engineering, pp. 128–130. IEEE, Los Alamitos (1995) 8. : Top priority management concerns about new product development, vol. 13. The Academy of Management Executive (1999) 9. : Product Development Decisions: A Review of the Literature.

The stakeholder then becomes sensitive to the variations in the service’s output. 3 Defining Utilities, Warranties, Value, Risk and Quality In the example of the email service, a user we call Alice provides input to the service in the form of requests to connect to the service, to send messages and to receive messages. The service outputs can be: connection confirmation, delivering sent messages to their destination and displaying received messages. As Alice takes the habit of using the service it becomes dependent on it for his or her everyday work.

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